Returns & Exchanges
At Swiss Knife Shop, we want you to be completely satisfied with your fashion purchases. If your items do not meet your expectations, we offer a 30-day window for hassle-free returns and exchanges on all unworn merchandise.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure the product remains in resellable condition.
Attach the Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing